Mitsubishi, Skoda and MG Dealer
Westridge Garage - Isle of Wight

MG ACCIDENT AFTERCARE

MG3 Body Shop

IN THE EVENT OF AN ACCIDENT MAKE SURE YOU CALL MG FIRST ON 0330 100 3167.

If you have an accident, regardless of whose fault it was, call the free MG Accident AfterCare service. We’re here to help you, 24 hours a day,

We’ll arrange for your vehicle to be recovered if it's not driveable1 . We’ll then record all details about your claim and liaise with your insurer on your behalf, and you will also be provided with a free courtesy car2 

As we know your MG, we can do something no insurer can – guarantee the highest quality repair at an MG Approved Bodyshop using only MG genuine parts, giving you total peace of mind. There’s no hassle, no claims forms and no cost.

Save 0330 100 3167 to your mobile phone today as MG First

For a free MG Accident AfterCare key tag visit: www.callMGfirst.co.uk or, download our MG Accident AfterCare leaflet to find out more.

  
SHOULDN'T I CALL MY INSURER FIRST?

No. Most UK insurers want to repair your vehicle as cheaply as possible – so they send you to their ‘nominated’ bodyshop which won’t know your vehicle and may not operate to the latest MG repair standards. They even avoid using MG Genuine Parts and that could compromise the safety, warranty and resale value of your MG. So one minute your MG is 100% MG, then it isn’t.

In contrast, MG Accident AfterCare exercises your right to a repair at a MG approved accident repair centre that operates to MG repair standards and only uses MG Genuine Parts, keeping your MG, 100% MG.

Guaranteed benefits MG Accident AfterCare Most UK
insurers 
Only fit MG Genuine Parts and panels
MG approved accident repair centre operating to MG repair standards
Safety standards and warranty preserved by MG Genuine Parts
Repair guarantee at an MG approved accident repair centre 5 years 0 years
Keep your MG 100% MG

  

HOW WE CAN HELP YOU

CLAIM HANDLING - Liaise with your insurer and process your claim 3 
RECOVERY - Recover your vehicle and get you home 1 
COURTESY CAR - A free courtesy car for the duration of the repair 2 
CERTIFIED REPAIR - Exercise your right to a repair at an MG approved accident repair centre
GENUINE PARTS - Only use MG Genuine Parts
REPAIR UPDATES - Keep you informed of progress throughout
COLLECT & DELIVER - Collect and deliver your repaired and valeted vehicle

  

1 Accident recovery is provided for unroadworthy vehicles when you call MG First and we handle your insurance claim on your behalf. If you cancel the recovery of your vehicle you will be liable for any cancellation charges incurred, or if your insurer rejects your claim you will be liable for any recovery costs incurred.

2 A courtesy car is provided subject to availability for accident repairs carried out by an MG Approved Repairer when you call MG First and we handle your insurance claim on your behalf. A courtesy car is not available for standalone glass claims or if you are claiming on MG Free Driveaway Insurance. We will provide a repairer courtesy car if the incident is your fault, or if the incident is not your fault we can look to provide a hire car of a similar size to your own vehicle.

3 In some instances where your insurer may not let us report the claim to them on your behalf, we will ask you to report to them advising that you are using our MG Accident AfterCare service with an MG Approved Repairer.

  

MG Accident AfterCare is provided by Verex Assistance UK Ltd, registered in England and Wales Company No. 05687158, Batchworth House, Church Street, Rickmansworth, Herts, WD3 1JE.

MG3 Body Shop

Westridge Garage Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd permissions as a Principal Firm allows Westridge Garage Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.
We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.
Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk
Registered in England & Wales: 00639273 Registered Office: Address: 200 Great Preston Road, Elmfield, Ryde, Isle Of Wight, PO33 1AY Data Protection No: Z7459545 - Privacy Policy
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